Dedicated professional with strong record of delivering rapid cost-effective solutions, hands-on support and team management in diverse 4.5K user Mac, PC, and mobile environment. Broad range of experience and expertise in leadership, support, problem solving, engineering, systems, training, and customer service. Excellent communicator and presenter.
  • Service Delivery
  • OS/Software testing, UAT and deployment
  • Tier 3 & VIP support
  • Strategic Planning
  • Process Improvement
  • Vendor Relations & Negotiations